Live-In Support Worker Job Description

Providing 24/7 round-the-clock support while living in the service user's home to ensure total wellbeing.

• Training: £12.71 per hour
• Probationary period: Up to £800 per week, £110 per day weekdays, £125 per day weekends.
• After probationary period: up to £900 per week, £120 per day weekdays, £150 per day weekends.

• Pension
• Holiday pay
• Training and development opportunities
•  Uniform and protective clothing provided

• Employees must work any public holidays that fall on their normal working days.
• Live-in care staff must be available from 7:00am to 10:00pm.
• Live-in care staff must remain available overnight and should not be woken more than twice during the nigh

•  Care services are delivered to service users in their own homes.
•  Travel may be required across Abingdon, Didcot, surrounding villages, or other locations as needed to support service users and business needs.

• Care services follow a personalised care plan tailored to each service user.
• Duties include providing personal care and supporting household care management.
• Support workers must respect and uphold each service user’s dignity, privacy, and independence at all times.

• Provide person-centred personal and practical care for individuals with a range of illnesses and disabilities.
• Assist with daily routines including getting up, dressing, washing, bathing, shaving, oral care, and toileting.
• Support with prescribed medication only.
• Assist with mobility, physical disabilities, incontinence care, and use of aids or equipment.
• Promote independence, dignity, diversity, and equal opportunities.
• Provide end-of-life care support where required.
• Encourage mental and physical wellbeing through conversation and meaningful activities.
• Offer companionship and emotional support.
• Make and change beds, tidy rooms, carry out light cleaning, and empty commodes.
• Launder clothing as required.
• Prepare light meals, set tables, serve food, assist with feeding, and clean up afterward.
• Support with pet care, including feeding and walking.
• Collect pensions and medication, and assist with shopping.
• Liaise with healthcare professionals on behalf of the service user when appropriate.
• Provide support to families and fellow support workers.

•  Treat service users and staff with respect at all times.
• Comply with all company policies, procedures, and guidelines.
• Follow managers’ instructions and adhere to individual care plans.
• Communicate effectively, respecting service users’ choices and preferred communication methods.
• Wear uniform, ID badge, and required PPE during working hours.
• Attend scheduled visits on time and obtain accurate timesheet signatures.
• Maintain clear, accurate, and up-to-date care and administrative records.
• Submit required paperwork to the office promptly.
• Complete holiday requests with appropriate notice.
•  Document each visit clearly and professionally, ensuring accuracy and sensitivity.
• Handle service users’ finances in line with company policy and maintain accurate records.
•  Follow health and safety and infection control policies at all times.
• Monitor work areas to ensure they are safe and hazard-free.
• Report and record all accidents, incidents, sickness, and absences.
• Report concerns, changes in health, or safeguarding issues to management immediately.
•  Maintain confidentiality and report any breaches or discrimination.
• Adhere to company policy on prohibited duties and limits of responsibility.
•  Inform managers of service concerns or suggestions for improvement.
• Participate in required training, supervision, and development meetings.
• Attend regular performance reviews as scheduled.
• Perform any other duties reasonably required.

• Self-motivated
• Organised
•  Flexible
•  Caring
• Sensitive to the needs of others and to the sick or infirm
• An active team player but also able to work on own initiative
• A good communicator