Community Support Supervisor in Didcot Job Description

Field-based leadership role focused on staff supervision, quality assurance, and assessing new service users.

• Training: £12.71 per hour
• Travel time: £12.71 per hour
• Probationary period: £13.50 per hour Weekdays, £15.00 per hour Weekends (additional 50p for Level 3+), £19.00 per hour Bank Holidays
• After probation: £14.00 per hour Weekdays, £15.50 per hour Weekends (additional 50p for Level 3+), £19.50 per hour Bank Holidays
• Overnight rates: Available upon request

• Mileage allowance
• Pension & bonus schemes
• Holiday pay
• Free/refunded DBS
• Company mobile phone
• Bupa wellbeing programme
• Blue Light discount card
• Training & development
• Uniform/protective clothing provided

• Full weekend every other weekend
• Work public holidays that fall on usual working days
• Minimum availability: 1–2 evenings per week

• Services delivered in service users’ homes
• Travel required throughout Abingdon, Didcot, Wantage, surrounding villages, or other necessary locations

• Personal care and household care management per individual care plan
• Respect service user dignity, privacy, and independence

• Provide person-centred care for people with a range of illnesses and disabilities
• Assist with personal care: getting up, going to bed, dressing, undressing, washing, bathing, shaving, oral care, toileting
• Assist with prescribed medication only
• Support mobility and physical disabilities, including incontinence
• Encourage independence, diversity, and equal opportunity
• Support dying service users
• Promote mental & physical activity through conversations, outings, and hobbies
• Provide companionship
• Household duties: make/change beds, tidy rooms, light cleaning, empty commodes, launder clothing
• Meal support: set tables, serve meals, feed when necessary, prepare light meals, wash up
• Pet care: feeding, walking
• Collect pensions, take service users shopping
• Liaise with healthcare professionals as appropriate
• Support families and fellow support workers

• Treat service users and staff with respect
• Follow company policies and care plans
• Communicate effectively and respect preferred communication methods
• Wear uniform, ID badge, and PPE
• Ensure home visits adhere to scheduled times; maintain accurate timesheets
• Maintain accurate records: care logs, communication sheets, medication, financial transactions
• Follow company policies on finances, health & safety, and infection control
• Report accidents, sickness, incidents, changes in service user health/behavior
• Uphold confidentiality
• Be aware of prohibited duties and company regulations
• Suggest service improvements
• Participate in training, development, supervisions, and forums
• Perform other duties as reasonably required

• Previous care experience
• Leadership qualities
• Level 3 qualification (or equivalent)
• Full UK Driving Licence